Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") form a binding agreement between you and Ikigai Systems LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), governing your access to and use of websites, applications, APIs, and services operated under the IKIGX brand, including without limitation IKIGX Studio (https://studio.ikigx.com) and IKIGX Help (https://help.ikigx.com) (collectively, the "Services").

By creating an account, clicking to accept, or using the Services, you represent that you are legally capable of entering into a binding contract and that you agree to these Terms and our Privacy Policy and Cookie Policy. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to use the Services. The Services are not directed to children. You may not use the Services if you are barred under applicable law, sanctions rules, or these Terms.

3. Accounts and security

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding credentials and for all activity under your account. Notify us promptly at hi@ikigx.com of any unauthorized use. We may suspend or terminate accounts that we reasonably believe are compromised, abusive, or in breach of these Terms.

4. Description of Services

IKIGX Studio.Software tools for planning, generating, scheduling, and publishing social and marketing content, and for connecting third-party platform accounts that you authorize. You remain solely responsible for content you create, approve, or publish and for compliance with each third-party platform's terms and applicable advertising, IP, and consumer laws.

We may modify, suspend, or discontinue features with reasonable notice where practicable. Beta or experimental features are provided "as is" and may change or end at any time.

5. Subscriptions, billing, and taxes

Paid plans are billed according to the prices and intervals shown at purchase. Unless stated otherwise, subscriptions renew automatically until canceled. You authorize us and our payment processors to charge applicable fees and taxes. Fees are generally non-refundable except where required by law or expressly stated in a product-specific billing policy. You are responsible for taxes associated with your purchase, excluding taxes based on our net income.

6. Acceptable use

You agree not to:

• violate any law, regulation, or third-party right;
• upload malware, attempt unauthorized access, scrape, or interfere with the Services;
• misrepresent your identity or affiliation;
• use the Services to send spam, unlawful advertising, or content that is defamatory, harassing, hateful, or infringing;
• reverse engineer the Services except to the limited extent permitted by mandatory law;
• use Studio to automate posting in ways that violate platform rules or deceive end users.

7. Your content and license

You retain ownership of content you submit ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and create derivative technical formats of User Content solely as needed to operate, secure, improve, and provide the Services, including through subprocessors. You represent that you have all rights necessary to grant this license and that User Content does not infringe others' rights.

8. AI-generated outputs

Certain features use machine-learning models to generate suggestions, analyses, or draft content. Outputs may be inaccurate, incomplete, or inappropriate. You must review outputs before relying on them or publishing them. AI outputs are not professional advice of any kind.

9. Third-party services

The Services may integrate social networks, payment processors, hosting, and AI providers. Your use of third-party services is subject to their terms. We are not responsible for third-party acts, outages, or policy changes, including revocation of API access by platforms you connect.

10. Intellectual property

The Services, including software, designs, trademarks (including IKIGX and related marks), and documentation, are owned by us or our licensors. Except for the limited right to use the Services under these Terms, no rights are granted. Feedback you provide may be used by us without obligation to you.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT RESULTS FROM USE WILL MEET YOUR REQUIREMENTS.

WITHOUT LIMITING THE FOREGOING, AI-GENERATED OUTPUTS AND ANALYTICS ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL, LEGAL, TAX, OR FINANCIAL ADVICE. YOU ARE SOLELY RESPONSIBLE FOR DECISIONS YOU MAKE BASED ON THE SERVICES.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IKIGAI SYSTEMS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS LOSSES, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.

13. Indemnification

You will defend and indemnify us against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your User Content, your use of the Services, your violation of these Terms or law, or your infringement of third-party rights, including claims related to content published via Studio to third-party platforms.

14. Suspension and termination

You may stop using the Services at any time and may delete your account where the product provides that control. We may suspend or terminate access for breach, risk, legal requirement, or prolonged inactivity. Upon termination, your right to use the Services ends; sections that by nature should survive (including IP, disclaimers, liability limits, indemnity, and governing law) will survive.

15. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws rules. Subject to mandatory consumer protections in your country of residence (including for EEA/UK users where applicable), the exclusive venue for disputes is the state or federal courts located in Sheridan County, Wyoming, and you consent to personal jurisdiction there. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

16. Export and sanctions

You may not use the Services if you are located in a sanctioned jurisdiction or are a denied party under U.S. or other applicable export or sanctions laws.

17. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms and update the "Last updated" date. Material changes will be communicated by reasonable means (such as email or in-product notice) where required. Continued use after the effective date constitutes acceptance of the updated Terms.

18. Miscellaneous

These Terms, together with the Privacy Policy, Cookie Policy, and any product-specific policies referenced at purchase, constitute the entire agreement between you and us regarding the Services. If any provision is unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us must be sent to hi@ikigx.com or to 30 N Gould St, Ste R, Sheridan, WY 82801.

19. Contact

Ikigai Systems LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: hi@ikigx.com
Web: https://ikigx.com

Product-specific terms may also appear on Studio. Where those conflict with these Terms on a product-specific operational detail (such as billing cadence), the product page controls for that detail; these Terms control on entity identity, governing law, and liability.